TERMS OF USE
Last updated: 12 September 2026
1. Application of these Terms
1.1 These Terms apply to your access to and use of our Website.
By accessing or using the Website, you agree to these Terms. If you are accessing or using the Website on behalf of another person or organisation, you confirm that you are authorised to agree to these Terms on their behalf.
1.2 If you do not agree to these Terms, you should not use the Website.
1.3 These Terms apply to the public Website only. Products and services supplied by us may be subject to separate proposals, engagement terms, service agreements or other contractual terms between us and the relevant customer.
2. Changes
2.1 We may update these Terms from time to time by publishing an updated version on the Website. Unless we state otherwise, changes take effect when they are published.
2.2 We may change, suspend, withdraw or restrict access to all or any part of the Website at any time.
2.3 The date at the top of these Terms shows when they were last updated.
3. Definitions In these Terms:
Loss means any loss, damage, liability, claim, cost or expense.
personal information means information about an identifiable individual.
Terms means these Terms of Use.
Underlying Systems means the systems, networks, software, data and other technology underlying or connected with the Website.
we, us and our mean The Lever Room Limited.
Website means the websites operated by us at www.leverroom.com and www.theleverroom.com, together with any related pages operated by us.
you and your mean the person accessing or using the Website and, where applicable, the person or organisation on whose behalf that person is acting.
4. Your use of the Website
4.1 Any information you provide to us through the Website must be accurate, current and complete.
4.2 You must not:
a. use the Website for an unlawful purpose;
b. introduce any virus, malware or other technology that could damage, disrupt or interfere with the Website or any Underlying System;
c. attempt to gain unauthorised access to the Website or any Underlying System; or
d. use scraping, harvesting, data mining, automated extraction, robots, spiders or similar methods to access, monitor, copy or extract material from the Website without our prior written consent.
4.3 You may link to the Website provided you do so lawfully and fairly and do not suggest any association with, endorsement by or approval from us where none exists.
5. Intellectual property
5.1 We, or our licensors, own the intellectual property rights in the Website and its content, including its text, data, graphics, photographs, illustrations, video, branding, logos and other material.
5.2 You may view the Website and use material we expressly make available for download for your personal or internal business purposes, unless we state otherwise.
5.3 Unless permitted by law or agreed by us in writing, you must not reproduce, adapt, distribute, publish, commercially exploit or create derivative works from material on the Website.
5.4 Nothing in these Terms transfers ownership of any intellectual property rights to you.
6. Website information and disclaimers
6.1 Content on the Website is provided for general information purposes. It does not take account of your particular circumstances and should not be treated as a substitute for professional advice appropriate to those circumstances.
6.2 Although we take reasonable care in preparing and maintaining the Website, we do not guarantee that all Website content will always be complete, accurate, current or suitable for a particular purpose.
6.3 To the extent permitted by law, we are not responsible for Loss resulting from:
a. the Website being unavailable, interrupted or operating slowly;
b. errors or omissions in Website content;
c. viruses, malware or other harmful material encountered through access to the Website; or
d. your access to or use of a third-party website linked from the Website.
6.4 A link from the Website to a third-party website does not mean that we endorse or accept responsibility for that website, its content, products, services or operator.
6.5 We do not represent that the Website or its content is appropriate or lawful in every jurisdiction. You are responsible for complying with laws applicable to you when accessing or using the Website.
7. Liability
7.1 To the maximum extent permitted by law:
a. you access and use the Website at your own risk; and
b. we are not liable to you or any other person for any Loss arising from or in connection with the Website, these Terms, or your access to or use of the Website.
This applies whether liability would otherwise arise in contract, tort (including negligence), equity, statute or otherwise.
7.2 Nothing in these Terms excludes, restricts or modifies any right, remedy, guarantee or other protection under the Consumer Guarantees Act 1993, the Australian Consumer Law, or any other applicable law, to the extent that it cannot lawfully be excluded, restricted or modified.
7.3 Where our liability cannot lawfully be excluded but may lawfully be limited, our total liability arising from or in connection with the Website or these Terms is limited to NZD100.
8. Privacy
8.1 You do not have to provide personal information to us. However, if you do not provide information we reasonably need, we may be unable to respond to an enquiry, provide information or updates you request, or otherwise deal with your request.
8.2 Personal information provided through the Website is collected and held by:
The Lever Room Limited
Level 1, 20 Crummer Road
Grey Lynn
Auckland 1021
New Zealand
We will handle personal information in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws.
8.3 We may collect personal information that you provide when you:
a. contact us or make an enquiry;
b. request information or a demonstration;
c. subscribe to receive news, insights or other updates; or
d. otherwise communicate with us through the Website.
8.4 We may use personal information to:
a. communicate with you and respond to your enquiries;
b. provide information, updates or other material you have requested;
c. administer, analyse and improve the Website and our communications;
d. conduct research and statistical analysis; and
e. send you information about our services or other matters where you have consented to receive it or where otherwise permitted by law.
You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the email.
8.5 When you use the Website, we may collect technical information about how you access and interact with it. This may include information collected using cookies and similar technologies. We may use this information to understand Website use and improve the Website and its content.
You can control cookies through your browser settings, although disabling them may affect some Website functions.
8.6 We do not generally disclose personal information to third parties for their own use. We may disclose personal information:
a. to service providers and others who assist us in operating the Website or our business;
b. to our professional advisers where reasonably necessary;
c. in connection with a proposed sale, acquisition, merger or reorganisation of our business or assets;
d. where required by applicable law, a court or regulatory authority; or
e. in response to a lawful request from a law-enforcement agency.
8.7 Some service providers we use may store or process personal information outside New Zealand. Where personal information is disclosed overseas, we will deal with it in accordance with applicable privacy requirements.
8.8 We will take reasonable steps to protect personal information we hold against loss, unauthorised access, use, modification, disclosure or other misuse, and we will not retain personal information for longer than we reasonably need it for a lawful purpose.
8.9 You have rights under the Privacy Act 2020 to request access to, and correction of, personal information we hold about you.
To make a request or ask a question about how we handle personal information, email info@theleverroom.com.
9. Suspension and termination
9.1 If we reasonably consider that you have breached these Terms, we may restrict, suspend or terminate your access to all or any part of the Website.
9.2 If your access is suspended or terminated, you must not attempt to circumvent that restriction.
10. General
10.1 These Terms and any dispute relating to the Website are governed by New Zealand law.
10.2 You and we submit to the non-exclusive jurisdiction of the New Zealand courts in relation to any dispute arising in connection with these Terms or the Website.
10.3 A failure or delay by us in exercising a right under these Terms does not amount to a waiver of that right.
10.4 Provisions which are intended by their nature to continue after you stop using the Website, including the intellectual property, disclaimer, liability and general provisions, continue to apply.
10.5 If any provision of these Terms is illegal, invalid or unenforceable, it will be modified only to the extent necessary to make it valid and enforceable. If that is not possible, it will be treated as deleted and the remaining provisions will continue to apply.
10.6 These Terms relate only to your use of the Website and do not replace or vary any separate agreement between you and us relating to products or services we supply.